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Your privacy is our top priority. Learn how we protect and handle your personal information.
Last Updated:
At Synestia House, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us. We are fully committed to maintaining the confidentiality, security, and integrity of your data.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully to understand our practices regarding your personal information.
We collect only the information necessary to carry out our operations efficiently and securely. This may include:
All data is collected only when voluntarily provided by you through our website, phone calls, SMS, emails, or business interactions.
We use your information strictly for the following purposes:
To coordinate and complete shipments (car hauling or general freight)
To send you necessary updates via SMS, email, or phone
To communicate pickup, drop-off, or delivery instructions
To fulfill our contractual and operational obligations
At Synestia House, we do not sell, rent, trade, or share your personal information with any third parties. Your information is used solely within our organization and only by authorized personnel who need it to perform logistics operations.
We also do not use your data for advertising or marketing purposes, nor do we allow any third party to access it for such use. Your privacy and data security are fundamental to our business operations.
By providing your phone number through our website or services, you expressly consent to receive SMS text messages from Synestia House regarding service updates, account notifications, support, and operational communications.
Message frequency may vary depending on your service activity and account interaction.
Message and data rates may apply according to your mobile carrier’s pricing plan.
You may opt out at any time by replying STOP to any SMS message you receive. For assistance, reply HELP.
We do not sell, rent, trade, or share your phone number or SMS consent information with any third parties for marketing or promotional purposes. Your information is used solely for operational and service-related communication within our organization.
We employ industry-standard safeguards to protect your information, including:
Only authorized personnel have access to sensitive data
Encrypted communication where applicable
Strict protocols to ensure data confidentiality
Although we take every reasonable measure to protect your information, no system is ever 100% secure. We encourage safe practices when communicating online.
You have full control over your data. At any time, you may:
Request access to your personal information
Ask us to correct or update inaccurate details
Request deletion of your information from our systems
Opt out of all non-essential communications
To exercise any of these rights, simply contact us using the details provided in the Contact Us section below.
We may update this Privacy Policy occasionally to reflect changes in our operations or compliance needs. Updates will be posted on this page, and the "Last Updated" date will indicate the most recent revision.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
For any privacy-related concerns, questions, or requests, please contact us:
2222 W GRAND RIVER AVE STE A, OKEMOS, MI 48864